We respect your privacy. The personal information you provide (name, address, phone number, and email) is used solely for processing and delivering your order.

We do not share your information with third parties, except shipping carriers who need it to deliver your package.

We take appropriate measures to keep your data secure.

By placing an order, you consent to this use of your personal information.

Shipping

We process and ship all orders within 1–2 business days.

• Standard Shipping (Free): 3–5 business days within the U.S.
• Express Shipping ($8.99): 1–2 business days.
• Once your order ships, you’ll receive a confirmation email with tracking information.

Returns & Refunds

Because our treats are consumable products, we cannot accept returns once a package has been opened.

If your order arrives damaged, incorrect, or you are not satisfied, please contact us within 7 days of delivery and we’ll work with you to make it right.

Refunds (when approved) will be issued to your original payment method.

Questions?

Reach us anytime at PawsofProtein@gmail.com or through our support number (760)303-1396.